Build a 360-degree customer view that seamlessly unites data from sensors, connected devices, video management systems and more to achieve deeper customer insights, speed innovation and deliver the exceptional experiences customers expect.
Unite siloed data sources from disparate systems in a single, flawless user interface to gain unprecedented real-time visibility into customer behavior
Actionable intelligence on customer dwell time, service and other shopper activity helps staff respond faster to improve customer engagement & experience
Relevant real-time insights drive more informed decisions to optimize efficiency, improve productivity and grow revenue
Companies that invest in creating exceptional customer experiences will gain a competitive edge. With N3N, gain the deep customer insights you need to build customer loyalty, make employees more productive and grow revenues, while reducing costs.
Agnostic to data source, location, format or protocol – integrate data from any sensor, connected device or closed system
A smart rules engine processes, organizes and displays data within the correct business context
Facilitates operational intelligence, minimizes overhead and drives efficiency
Deliver the insights you need, when you need them on a single pane of glass to optimize decisions and business outcomes
With better insight into the quality of passenger and crewmember WiFi performance, through real-time monitoring of APs, network devices, applications and servers, Carnival was able to manage and improve the quality-of- experience for guests to reduce guest WiFi refunds by 10% – saving the company millions in annual lost revenue.