Visualize all of your retail operations, gain real-time actionable insights and take action on workflows, processes and connected things to stay ahead of trends and deliver the personalized shopping experiences today’s retail customers expect.
Unite data from retail systems, connected devices, video management systems and more in a single view for deeper customer insights to speed innovation
Get actionable intelligence on customer dwell time, service time and other shopper activity to improve customer engagement and experience
Monitor and report on in-store physical security and tie POS events with security camera feeds to gain insight into POS exceptions
Integrate multiple applications in a single view to drive IT optimization, eliminate redundancies or inefficiencies and reduce costs
Today’s retailers are inundated with data. ERP, POS and CRM systems all contain valuable customer data, but often remain siloed. As retailers add new systems of customer engagement such as mobile apps, kiosks, cameras and sensors – consolidating this data into a single view to support situational decision making becomes increasingly complex.
Agnostic to data source, location, format or protocol – integrate data from any sensor, connected device or closed system
A smart rules engine processes, organizes and displays data within the correct business context
Facilitates operational intelligence, minimizes overhead and drives efficiency
Deliver the insights you need, when you need them on a single pane of glass to optimize decisions and business outcomes
With a centralized command station delivering 300+ HD CCTV camera feeds, floor plans, and other operational data on a single pane of glass, Lotte Shopping Mall was able to gain real-time, actionable insights to quickly detect and respond to issues and elevate the customer experience while reducing bandwidth usage by 75%.