Customer & Guest Engagement

Build a 360-degree customer view that seamlessly unites data from sensors, connected devices, video management systems and more to achieve deeper customer insights, speed innovation and deliver the exceptional experiences customers expect.

The world’s leading operations visualization platform

Seamlessly unify customer data

Unite siloed data sources from disparate systems in a single, flawless user interface to gain unprecedented real-time visibility into customer behavior

Heighten situational awareness

Actionable intelligence on customer dwell time, service and other shopper activity helps staff respond faster to improve customer engagement & experience

Deliver operational intelligence

Relevant real-time insights drive more informed decisions to optimize efficiency, improve productivity and grow revenue

Build a 360-degree customer view with N3N

Companies that invest in creating exceptional customer experiences will gain a competitive edge. With N3N, gain the deep customer insights you need to build customer loyalty, make employees more productive and grow revenues, while reducing costs.

N3N for Customer & Guest Engagement

Connect data from anywhere

N3N’s platform is agnostic to data source, location, format or protocol

All your operations in a single view

Unite data from sensors, connected devices, enterprise systems, video & more

Real-time actionable insights

Visualize data with situational awareness to make event driven decisions

Market leading visualization & analytics

Gain real-time insights to optimize operations & business outcomes

Improving quality-of-experience for guests saves millions in annual lost revenue for one of the world’s largest cruise lines

With better insight into the quality of passenger and crewmember WiFi performance, through real-time monitoring of APs, network devices, applications and servers, Carnival was able to manage and improve the quality-of- experience for guests to reduce guest WiFi refunds by 10% – saving the company millions in annual lost revenue.

See Customer Story

Gain real-time insights to transform the customer experience with N3N

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